Question 1

Do I need any riding experience?

Accepted Answer

Not at all! Most of our riders have never sat on a bike before. Your instructor will walk you through everything.

Question 2

What should I bring?

Accepted Answer

Nothing! We'll lend you complete gear on site — riding suit, helmet, boots, gloves, even base layers. Come as you are.

Question 3

How old do I have to be to ride?

Accepted Answer

Kids can ride from 150 cm tall. There's no upper age limit — we've got riders in their sixties!

Question 4

Do I need a driving licence?

Accepted Answer

No licence needed. Our ePit bikes ride in an enclosed area.

Question 5

How long does a ride take?

Accepted Answer

Depends on the programme you pick — from 60 minutes up to 3 hours. You'll find the details in the Experiences section.

Question 6

Can I come on my own?

Accepted Answer

Sure! Plenty of people come solo. You'll meet fellow riding fans at our open ride sessions.

Question 7

Where are you and how do I get there?

Accepted Answer

We're in Zličín — Ringhofferova 1, Prague 5. Zličín metro station (5-minute walk), parking right by the arena.

Question 8

What are your opening hours?

Accepted Answer

Wed–Fri: 15:00 – 21:00, Sat–Sun: 10:00 – 21:00. Mon – Tue we're closed.

Question 9

I've got a voucher — how do I redeem it?

Accepted Answer

Book a time in the Booking section and enter your voucher code at confirmation.

Question 10

Can I change my booking date?

Accepted Answer

Yes. Up to 10 days before your session starts, changes and cancellations are free. From 10 days up to 48 hours before the start, a change costs CZK 300 per person. Less than 48 hours before the event the booking can no longer be moved or cancelled — but you can send someone in your place. The exception is a documented doctor's note, in which case we'll accept the change.

FAQ

DIDN'T FIND YOUR ANSWER?